I help out a small business with their servers. I get a call this morning that their Dell 400SC (obtained 2003-ish / Win 2000 server) is screaming bloody murder. It's up and functioning best I can tell.
I have them reboot and Ctrl-M into the raid utility to silence the alarm (cheers in the background)
I have them get into the utility's physical drive area and it looks like I have Channel-3 failure
Channel-2 is: ONLIN A00-00
Channel-3 is FAIL A00-01
Raid bios utility Ver5a42 Jan 21, 2002
The drives are mirrored
I'm looking to determine if it's just a bad drive or if the raid controller is a goner. It isn't obvious to me and I'm remote so anything I want to do is actually a series of instructions to someone over the phone which is, of course, non-optimal.
Here's a shot of the screen:
Any help determining for certain what is really wrong would be appreciated.