Hi all,
I have few issue and not sure where to start.
I have PowerEdge R815, Windows 2012R2 with Raid 5 config. with 6 drive. And Perch H700 controller.
The issues are first, multiple drives has failed and one shows as missing drive. Also virtual disk shows up as offline.
VD Mgmt.
01:00:00 SAS Failed
01:00:01 SAS Missing
01:00:02 SAS Failed
01:00:03 SAS Failed
01:00:04 SAS online
01:00:05 SAS online
PD Mgmt:
01:00:00 Failed
01:00:01 ready
01:00:02 Failed
01:00:03 Failed
01:00:04 online
01:00:05 online
The issue began after a power outage in our building. As we turned on the server after power came back on the server showed drive 00 failed and 01 missing. I am new to the company and the senior system engineer has left the company. But when we contacted him with the issue he suggested that we force online drive 00. So we did and the server came back online. We ordered 3 drive to replace the one that missing and have some as spare. But over the weekend the drive failed again. So I tried to force online the drive but it would not come back online. It goes through the process of booting but get to the page where I have the option to ‘exit and continue to windows server 2012 R2’, ‘reset from previous version’ or ‘turn off pc’. I tried all three option and it keeps coming back to the same place.
My question is where do I start from. Do I first:
- bring the ‘Ready’ state drive online by choosing ‘make global HS’ option. This should rebuild the drive. Correct?
- Then bring the failed drive online by ‘force online’
- Then reboot.
Also can I reboot the server from one of the drive that is still online by going into BIOS and redirecting to the driver that are still online.
Please help me!! What would be the best way to get the server back online. I am aware that I might not recover lot of the data which is ok.
Thank you