Hello,
I have had a PE 415 that originally came with a Perc 300 controller. It was in production for several years. I recently removed it from production because of HD failures. I have new HD that I purchased and the I couldn't get the drives to work in the Perc 300 so I purchased a Perc H700. The controller saw all of the drives and I was able to configure a RAID 5 and load up Windows 2012 R2. It was working great until I loaded up Server Administration. I ran Server administration and it says that I needed a firmware update for the Perc H700. I downloaded the release 12.10.7-0001, A13 but I error out every time that I try and run it. The error is "This Update Package is not compatible with your system configuration". I tried to reinstall using Windows 2008 R2 and then running this Firmware update again but I get the same error. I also tried a Raid 6 configuration and still the same problem.
I dont want to put the server back into production with it having an error. If someone has ideas on what I can do to get by this that would be great. I watched a video on how to update the firmware before I am loaded to Windows but it was not very clear on how to make create the payload package or the commands to run or how to boot to the USB.
Thanks
Jared